How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times vary by location.

What are your shipping costs?

Free shipping is available on orders over $50. Standard shipping rates apply for orders below this threshold.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.

How do I return an item?

Contact our support team to initiate a return. We'll provide you with a prepaid return label.

Are exchanges available?

Yes, we're happy to exchange items for a different size or style, subject to availability.

Do your products come with a warranty?

Yes, all products come with a lifetime warranty against manufacturing defects.

How do I care for my products?

Care instructions are included with each product. Most items are dishwasher safe, but we recommend hand washing for optimal longevity.

What if my product is damaged?

Contact us immediately with photos of the damage, and we'll work to resolve the issue quickly.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Contact us immediately if you need to make changes.

Are your products dishwasher safe?

Most of our products are dishwasher safe. Please check individual product pages for specific care instructions.

What materials are used?

We use premium materials including stainless steel, high-quality plastics, and sustainable wood. Full material details are listed on each product page.

Are your products eco-friendly?

Yes, we're committed to sustainability. Many of our products are made from recycled materials and are designed to last a lifetime.